Privacy Policy
1. Introduction
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Velora (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase. By using this site, you agree to the practices described in this policy.
2. Information We Collect
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We may collect the following types of information:
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Personal Information
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Name
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Email address
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Shipping address
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Billing address
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Phone number (if provided)
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Payment Information
Payment details are processed securely by third‑party payment providers (e.g., PayPal, Stripe, Shop Pay, Apple Pay). Velora does not store your full payment information.
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Technical Information
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IP address
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Browser type
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Device information
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Pages visited
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Time spent on the site
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This helps us improve website performance and user experience.
3. How We Use Your Information
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We use your information to:
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Process and fulfill orders
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Provide customer support
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Send order updates and notifications
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Improve our website and services
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Prevent fraud or misuse
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Comply with legal obligations
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We do not sell or rent your personal information to third parties.
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4. Cookies & Tracking Technologies
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Velora uses cookies and similar technologies to:
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Remember your preferences
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Improve site performance
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Analyse traffic and usage
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Support checkout and cart functionality
You can disable cookies in your browser settings, but some features may not work properly.
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5. Sharing Your Information
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We may share your information with trusted third parties only when necessary:
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Payment processors (to complete transactions)
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Shipping carriers (to deliver your order)
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Website analytics tools (to improve performance)
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Dropshipping suppliers (to fulfill orders, if applicable)
These partners are required to protect your information and use it only for the services they provide.
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6. Data Storage & Security
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We take reasonable measures to protect your personal information from loss, misuse, or unauthorized access. However, no online system is completely secure, and we cannot guarantee absolute protection.
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7. Your Rights
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Depending on your location, you may have the right to:
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Access the personal information we hold
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Request corrections
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Request deletion of your data
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Opt out of marketing communications
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Request information about how your data is used
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To exercise these rights, contact us at:
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8. Email Marketing
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If you subscribe to our newsletter, we may send you updates, promotions, or product announcements. You can unsubscribe at any time using the link in the email.
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9. Third‑Party Links
Our website may contain links to external sites. Velora is not responsible for the privacy practices or content of those websites.
10. Children’s Privacy
Velora does not knowingly collect personal information from individuals under the age of 13. If you believe a child has provided us with personal data, contact us immediately.
11. Changes to This Policy
Velora may update this Privacy Policy from time to time. Changes take effect immediately upon posting. Continued use of the website indicates acceptance of updated terms.
12. Contact Information
For questions or concerns about this Privacy Policy, contact us at: