Terms & Conditions
1. Introduction
Welcome to Velora. These Terms & Conditions govern your use of our website and your purchase of products from Velora. By accessing or using this site, you agree to be bound by these terms. If you do not agree, please discontinue use of the site.
2. Use of the Website
You may use this website for lawful purposes only. You agree not to engage in any activity that interferes with the proper functioning of the site, including attempts to access restricted areas, misuse of content, or actions that may harm Velora or other users.
3. Product Information
We make every effort to display accurate product descriptions, images, and pricing. However, colours, materials, and details may vary slightly due to lighting, screen differences, or manufacturing updates. Velora reserves the right to modify or discontinue products at any time without notice.
4. Orders & Payments
By placing an order, you confirm that all information provided is accurate and complete. Velora reserves the right to refuse or cancel orders if fraud, error, or misuse is suspected.
Accepted payment methods include:
-
Credit/debit cards
-
PayPal
-
Shop Pay
-
Apple Pay
-
Google Pay
All payments must be completed at checkout.
5. Shipping & Delivery
Shipping times are estimates and may vary due to location, carrier delays, or unforeseen circumstances. Velora is not responsible for delays caused by third‑party couriers.
Once an order has shipped, responsibility for delivery transfers to the carrier.
6. Returns & Exchanges
Velora accepts returns and exchanges in accordance with our Returns Policy. Items must be unused, in original condition, and returned within the specified timeframe.
Velora reserves the right to refuse returns that do not meet policy requirements.
7. Warranty
Velora products come with a limited warranty covering manufacturing defects. Damage caused by misuse, accidents, or normal wear and tear is not covered.
​
For warranty claims, contact us at:
8. Intellectual Property
All content on this website — including logos, images, text, product designs, and branding — is the property of Velora. You may not copy, reproduce, distribute, or use any content without written permission.
9. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.
10. Changes to Terms
Velora may update these Terms & Conditions at any time. Changes take effect immediately upon posting. Continued use of the website indicates acceptance of updated terms.
11. Contact Information
For questions or concerns regarding these Terms & Conditions, contact us at: